// A Life in Progress…
> One point. Many dimensions.
// ABOUT
Howdy! I’m Josh – a guy that just happens to be here, right now. A lot of what I’ve done in life has been based off of wanting to help people through any means and modes. Currently, I’m helping people through the use of WordPress, Jetpack, and many of the other products under the Automattic umbrella.
Why Zero Manifold? In simple terms manifold means many forms or many ways – this is my fun play on that definition, Zero Manifold, meaning no forms, no ways, we are both just right here in the present moment where all paths meet.
One point. Many dimensions.
> Areas of work
01
5+ Years in website design, site development, graphic design, and career with with Automattic.
[ VIEW → ]
02
Corporate-level national infrastructure security in part with Homeland Security in New York and Texas.
[ VIEW → ]
03
Over 10+ years spread across hospital, Fire, Police, EMS, and Emergent Flight Operations.
[ VIEW → ]
$ TIMELINE
2025 > Now
Family run – small candle business.
2021 > Now
Happiness Engineer in the Jetpack + .ORG Premium division of Automattic. This role focuses on direct and indirect support for users and clients within self-hosted environments using WordPress installations, software, and Jetpack Plugins and all Jetpack features and services. While this role has evolved over the years, I am now the DRI for all Zendesk operations and implementations where I have led projects to build support chat and omniqueue systems for the Jetpack Division.
2021 > 2022
Graphic and Site Design services – Freelance.
2018 > 2021
Handling emergent flights across the United States utilizing Rotor and Fixed Wing assets. In addition to flight following operations and communication – I have been working with app developers in designing a new CAD system that involves rigorous testing, troubleshooting, designing education documents, and training members of our company from around the US
2015 > 2021
Through this role I worked with Yellowstone Digital Media who owned an online simulation game called Politics & War which had an active base of roughly 6,000 users. My responsibilities ranged from acting on requests for new UI designs, community engagement, moderation, community support, and development.
2017 > 2018
Maintain and deploy security solutions for all facilities, locations, and assets under CenterPoint Energy – while also maintaining secure access control. Monitor real-time alarms for all locations in Texas and throughout the United States including critical infrastructure sites. Respond to emergency events whether police, medical or other with proper tools and resources available through the Corporate Security Operations Center. Additionally, running reports and investigations for incidents that occur.
2020
To dispatch all emergency personnel (fire, police, ems) to emergencies in the City of Albany, NY by means of radio and computer communication. Directly communicate with all emergency officials in emergency situations. Be the first line of communication to the public by responding to 911 Emergency and Non-Emergency phone calls. In addition, to shift management as ‘Acting Senior Dispatcher’.
2011 > 2013
Respond to fire, rescue and emergency medical events, hazardous response/mitigation and routine requests for help and assistance. Participate in weekly drills/training meetings in order to maintain a high level of knowledge, skill, and ability to function safely and effectively in accordance with state law, county protocols, and standard operating procedures. Maintain necessary records and reports as well as operation logs to meet the needs of the district. Perform community service and fund-raising activities for the department. This position was volunteer & was also Vice President.
Firefighter 1 Class (Interior) + EMT-B
2011 > 2013
This was a paid position through the Altamont Fairgrounds for various events/venues. Respond to emergency calls to provide efficient and immediate care to the critically ill and injured. Render emergency medical or trauma care to adults, children, and infants based on assessment findings by EMT-B.
2011 > 2013
Patrol facilities and man posts as instructed to serve as a general security presence and visible deterrent to crime and client rule infractions. Detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned posts which may be a threat to life or property. Report writing on any and all incidents, accidents, or medical emergencies. Respond to all emergencies, medical, bomb threats, alarms, such as fire and intrusion by following emergency response proceedings.
2011 > 2012
Respond to emergency calls to provide efficient and immediate care to the critically ill and injured. Render emergency medical or trauma care to adults, children, and infants based on assessment findings by EMT-B. Attend monthly drills and squad meetings. This position was volunteer.
2018
Here I started my journey as a transportation aide helping patients get to where they need around the hospital including expired patients. I moved into Transportation Management, managing transport operations for the hospital and moved to the Dietary Office shortly after where I provided patients with safety and knowledge of special diets and regulatory diet needs while managing the dietary office and ensuring proper direction of meals throughout the entirety of the hospital.
Qualifiers
Below are my licenses and certifications.
2010 > 2012
2011 > 2019
Lifetime
# WRITING
MAR 2026
Why the absence of things is the most powerful design tool available to us — and why we keep forgetting it.
[ READ → ]
FEB 2026
How to design interfaces that think like organisms — responsive, adaptive, and alive to the people who use them.
[ READ → ]
JAN 2026
A love letter to the command line. On why the most constrained interface ever built remains the most expressive.
[ READ → ]
// CONTACT
Talk. Ask. Inquire.